All Collections
Using Volvo On Demand
During your trip
Vad do I do if my car is undrivible?
Vad do I do if my car is undrivible?

If the car is so damaged that you shouldn't drive it.

Tove avatar
Written by Tove
Updated over a week ago

For bookings between 22:00-07:00 and you receive an undrivible car, due to for example flat tyres, significant collision damage, or similar issues. You can always end your booking and then book a new one in your Volvo On Demand app. Please contact us the next day to receive a correct price adjustment.

Also, remember to report the new damage before ending your booking with the damaged car so we have accurate information and the opportunity to address it as soon as possible.

You can learn more here about how to report damage in your app.

Did this answer your question?