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What should I do if the designated parking space is occupied?
What should I do if the designated parking space is occupied?
Tove avatar
Written by Tove
Updated over a week ago

If the parking spot for Volvo On Demand is occupied when you need to end your booking, we ask you to park the car in another valid parking spot where the car can remain until 12:00 the next day and contact us regarding the new position of the car.


If it's during the daytime, contact us via the chat in the app with a parking area code, and we will handle the parking fee payment.

Our chat closes at 22:00. We don’t take calls or chats regarding occupied parking spaces after this time. Therefore, from 22:00 to 07:00, you'll need to cover the parking expense yourself. Keep the receipt and contact us via chat or email at help@m.co the next day, and we’ll reimburse you for the cost.


Read more here if you're returning the car to a closed garage.

IMPORTANT! If the car is returned to a different location without our knowledge, parking fines may occur, and you may be charged.

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