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My payment was declined. How do I update my payment details?
My payment was declined. How do I update my payment details?
Tove avatar
Written by Tove
Updated over a week ago
  1. Open the app

  2. If your payment is declined, you will get a message saying you have outstanding payments.

  3. Choose Confirm payment, and we’ll try to withdraw the money again. If the payment goes through, you can keep driving as usual.

  4. If you want to pay with another card, choose Update payment details.

  5. If you’re having trouble confirming your payment or updating details, you’re welcome to chat with Customer Care in the app.

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