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How do I use Volvo On Demand?
How do I use Volvo On Demand?

Information that's useful when you start using Volvo On Demand.

Tove avatar
Written by Tove
Updated over a week ago

When using Volvo On Demand, it's useful to know that you:

  • Make all reservations in the app–this is also where you unlock the car.

  • Return the car at the same station as you picked it up.

  • Can cancel your reservation for free up to 4 hours before your journey starts. If you drive with Premium you can cancel up to 30 minutes before your journey starts.

  • Can drive the cars in Sweden, Norway, Denmark, and Finland

Make your reservations in the app. The minimum time for a reservation is one hour. For reservations longer than 30 days, we recommend our monthly offer, learn more here. You can book any car model you want and also book a car with towbar.

Unlock the car in the app. The digital key is available a while before your journey begins. Make sure to enable Bluetooth on your phone. There are charging cords for different units in the cars.

Change of plans? We have made it easy for you to change the times of a current or future booking directly in the app. You can cancel a trip completely free of charge up to 4 hours before it starts. Read more here about what applies to changing and cancelling reservations.

Are you planning to go abroad? If you want to travel outside Scandinavia and Finland, you are welcome to contact us. The price includes the congestion tax in Sweden, but please note that Öresundsbron is not included. Keep in mind that you need to pay tolls outside Sweden yourself.

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