Why are you discontinuing Volvo On Demand?

The decision was made for profitability reasons as part of a group-wide effort to optimize costs. This is due to a challenging economic environment and increased costs required to maintain the service with the high-quality Volvo Cars demands and our customers expect.

When will it no longer be possible to make new bookings?

The service will be available until January 13, 2025, and new bookings can be made until then as long as the trip occurs before this date.

What happens to my existing booking?

If you have a booking scheduled before January 13, 2025, it won’t be affected. However, booked trips extending beyond or beginning after January 13, 2025, will be automatically canceled.

What happens to my pricing plan?

Your pricing plan will automatically end, and you won’t be charged for the period after January 13, 2025, when the service shut down.

Does Volvo offer any alternatives to car sharing?

Yes, there are several options. Visit volvocars.com if you’re interested in leasing or purchasing a car. Hertz offers a special deal for short-term rentals for Volvo On Demand customers.

I have more questions. Who can I ask?

Contact Customer Care. We’ll be happy to assist you.